Pre-Requisites Purpose Pulling Logs From Call Manager – Step by Step Reviewing the Logs in Translator X – Step by Step See below for “Call Flow Sequence Diagram”
Uploading a New Background Image to Call Manager
Pre-Requisites Purpose Uploading a New Background Image to Call Manager – Step by Step NOTE: This is an example for the 8841 series phone
Determining the Reason for a Windows Server Reboot
Pre-Requisites Purpose This document is intended to show engineers how to determine what caused a Windows machine to reboot. Event Viewer is a very handy tool and is used to determine the reason for reboot. Reason for a Windows Server Reboot
Creating an Inbound Call Block List in Call Manager
Pre-Requisites Purpose Creating an Inbound Call Block List – Step by Step
Call Manager Reboot Procedure
Purpose: This document will instruct an engineer on how to properly reboot a Call Manager node and perform the necessary validation afterward to ensure the system is fully operational.