Overview This guide will provide you with steps to obtain new a list of devices that have joined the Meraki network. This can be a useful dataset to have, outside of the Meraki dashboard for specific alerting cases, such as being alerted when a new device joins the network – as this is currently not an available feature. How is …
Seamless Business Operations: Mastering Proactive IT Management Strategies
In the digital-first world, embracing proactive IT management strategies is crucial for manufacturing companies to ensure seamless business operations. Facing challenges like cybersecurity threats and system downtimes demands more than reactive measures. This blog explores how adopting a forward-thinking approach with Cisco solutions such as Duo, WebEx, Umbrella, and Meraki can mitigate risks and promote uninterrupted operations, highlighting the importance …
Microsoft Intune – Automatic Windows Updates & Driver Updates
Introduction This guide will provide you with steps to manage and deploy Windows Updates, Feature Updates, and Driver Updates through Microsoft Intune. We will also be able to configure when these updates are set to apply. This process is to ensure all devices are up to date when it comes to Windows feature and security updates as well as automatically …
Increase Hard Disk Space for a Windows Virtual Machine
Overview This guide will provide you with steps to add additional hard drive space to a Windows virtual machine. This process is typically used for virtual environments such as VMware or Hyper-V. Instructions Please follow the steps below and use the reference article in the next section if any issues arise. If there are multiple hard drives on this virtual …
Cisco VoIP Dial-Peer Debug
Overview This guide will provide you with steps to perform a dial-peer level debug on a Cisco IOS router or Cisco Unified Border Element (CUBE). Furthermore, we aim to help you understand the output of this debug to assist with troubleshooting VoIP calls in a Cisco UC environment. This process is typically used troubleshoot inbound & outbound call failure. By …
Pulling Call Manager Logs from RTMT and Reviewing in TranslatorX
Pre-Requisites Purpose Pulling Logs From Call Manager – Step by Step Reviewing the Logs in Translator X – Step by Step See below for “Call Flow Sequence Diagram”
Uploading a New Background Image to Call Manager
Pre-Requisites Purpose Uploading a New Background Image to Call Manager – Step by Step NOTE: This is an example for the 8841 series phone
Determining the Reason for a Windows Server Reboot
How to Determine the Cause of a Windows Server Reboot: A Step-by-Step Guide Pre-Requisites Must have login access to the server that rebooted Purpose This document is intended to show engineers how to determine what caused a Windows machine to reboot. Event Viewer is a very handy tool and is used to determine the reason for reboot. Reason for a …
Creating an Inbound Call Block List in Call Manager
Pre-Requisites Purpose Creating an Inbound Call Block List – Step by Step
Call Manager Reboot Procedure
Purpose This document will instruct an engineer on how to properly reboot a Call Manager node and perform the necessary validation afterward to ensure the system is fully operational. Steps What’s Next? Troubleshooting a call manager reboot is just one of the many IT challenges that you may be facing today. Our team of experts is here to help you …