law firm collaboration platform

Choosing Your Law Firm’s Collaboration Platform

The ABA’s Rules of Professional Conduct advise lawyers to stay knowledgeable of societal changes, including shifts in technology. So, that raises the question: Is your firm current with its technology services? More specifically, in the face of a global health pandemic, are you still using yesteryear’s technology, or have you upgraded to modern solutions? As remote work becomes the new normal, forward-looking law practices are turning to collaboration products that can help keep cases on track, enable remote meetings, promote client safety and keep staff productive. For this article, we highlight five tips to consider when choosing a collaboration solution for your firm. 1. Focus on Security In the digital era, maintaining client confidentiality means making sound decisions to ensure …

911

E-911 Non-Compliance Is a Workplace Safety Hazard

One of the Most Common (and Unknown) Workplace Safety Hazards: E911 Non-Compliance You take steps to protect against workplace safety hazards, such as by using a keycard entry system, security cameras and monitoring your network activity to spot cyberthreats. However, one of the most common yet unknown workplace safety hazards is E-911 (Enhanced 911) non-compliance. From workplace violence to injuries to fires, the need to call 911 at your place of business can arise at a moment’s notice, yet not every phone system makes it easy to do so. For example, if your phone system requires a prefix before dialing outside your office, then someone in an emergency, especially someone panicking or who’s unfamiliar with your phone system, might struggle …

OUCH! Ready for a $10,000 fine?

March 23, 2020 Yep, you heard it correctly.  If you’re not in compliance with Kari’s Law, you could get hit with a $10k fine.  Through July 31, 2020, we are offering our E-911 assessment, Kari’s Law compliance, and compliance certification package for a one-time fixed fee. Go to sleep at night knowing you are in compliance with Kari’s Law, have a strategy to achieve compliance with Ray Baum’s Act, and have saved yourself from a $10,000 fine.  Why not leave it to the experts and take the weight off your IT department’s shoulders?  They probably have enough going on already, especially with the work from home push due to COVID-19 (Coronavirus Disease). The Covene E911 Compliance Package Includes:  To put …

Automate E911 with One Simple Integration

March 20, 2020 Cisco Emergency Responder+RedSky E911 Manager=Compliance & Simplicity Why does this affect you? Severe penalties apply for non-compliance. $10,000 plus $500 per day can quickly add up; more on this later. And in case you missed it, Cisco Emergency Responder (CER) is free. This product was previously priced as a separate item but is now included in Cisco Flex Plans. All businesses must comply with the Kari’s Law which is in effect now and is applicable to ALL businesses. Further, the Ray Baum Act has implications for 911 service and applies to businesses on different dates based on size but will apply to everyone on Jan 6, 2021. Find out more about these laws and the CER free …

Tips for Employers During COVID-19

March 22, 2020 Practical tech tips for employers facing an entirely new population of employees working from home. In part two of our work from home series, we discuss some items for employers to consider as their workforce shifts to remote work mode. If you already have a remote work policy and you were able to put it into action successfully, you are ahead of the pack. If not, or if your current policy is older, peruse these tips for some thought provoking ideas. Looking for employee-focused tips? Visit Part 1 – our employee article: Tips for Employees During COVID-19. In an emergency, you need every hand on deck to fight the emergency. The team at Covene understands the nuances …

Wait… Cisco Emergency Responder is Free?

March 20, 2020 Get Cisco Emergency Responder for free, and ensure compliance with Federal Law!  If you have an MLTS (multi-line telephone system) then you are required by Federal Law to be in compliance with Kari’s Law today, and be in compliance with Ray Baum’s Act by January 6, 2021. This means that in addition to being able to dial 9-1-1 directly from every phone, we are also required to provide the “Dispatchable Location” to the PSAP (Public Safety Answering Point). The dispatchable location must be very granular and provide detail including the street address of the calling party, and additional information such as room number, floor number, or similar information necessary to adequately identify the location of the calling …

Tips for Employees During COVID-19

March 19, 2020 Practical tech tips for employees to safely and securely work from home during this unprecedented time. In this two-part series, we’ll discuss considerations for employees and employers impacting the quickly expanding work from home community. Your company’s IT team is mindful of outside threats, and they go to great lengths to ensure outsiders cannot breach the network to access financial data or intellectual property. These restrictions can mean employees cannot access the same resources available in the office, or only with limited ability. Also, employees are feeling the pressure of slow home network speeds and confusing security restrictions that impact their ability to work effectively. Read on for some tips to address these challenges without compromising security …

Covene’s offer of support during the pandemic

March 16, 2020 Extension of Zero-Cost Offer for Technical Engineering Resources to Assist in Deploying Collaboration Tools Firstly, please allow me to express on behalf of everyone at Covene, our hope for you and your family’s good health and safety during this time, and beyond. At Covene, our first core belief is rooted in our people. This extends from our teammates to their families, friends, and the communities in which they live. Further, as an organization, we exist to serve. In conjunction with the numerous offers from manufacturers to use their platforms at no charge during this crisis, the Covene team has decided to offer our professional services to you, for free. These services will be available to any organization …

Tips for Working From Home Amid COVID-19

As restrictions and social distancing continue throughout the world, we are seeing an unprecedented uptick in working from home.  Businesses across the globe are urging employees to only come into the office if absolutely necessary as a precautionary measure to prevent the spread of the Coronavirus Disease.  This is a change that many corporations may or may not already have a plan for, so it is imperative that we keep these 7 key items in mind when working from home.    If we think about the traditional method of work, which is in the office, it’s very obvious that everyone is on a ‘schedule’.  This is an extremely important aspect of working from home as well and will help set the pace for …

Cisco’s Response to Coronavirus (COVID-19)

Cisco has long been dedicated to helping support natural disasters and other events that happen around the globe.  The same goes for today’s major concern of the Coronavirus.  As COVID-19 makes its way around the world, many companies are shifting to a work from home policy and we need to be prepared.  Cisco is already seeing an exponential increase in the traffic on the Webex backbone since the Coronavirus outbreak began.  Specifically, traffic on the Webex backbone for China-based users has increased 22 times since the outbreak.  As remote working increases worldwide, Cisco is doing four (4) key things to help alleviate the challenge of working from home: For small businesses and individuals who must deploy a work from home …