Pre-Requisites Purpose Pulling Logs From Call Manager – Step by Step Reviewing the Logs in Translator X – Step by Step See below for “Call Flow Sequence Diagram”
Uploading a New Background Image to Call Manager
Pre-Requisites Purpose Uploading a New Background Image to Call Manager – Step by Step NOTE: This is an example for the 8841 series phone
Determining the Reason for a Windows Server Reboot
Pre-Requisites Purpose This document is intended to show engineers how to determine what caused a Windows machine to reboot. Event Viewer is a very handy tool and is used to determine the reason for reboot. Reason for a Windows Server Reboot
Creating an Inbound Call Block List in Call Manager
Pre-Requisites Purpose Creating an Inbound Call Block List – Step by Step
Call Manager Reboot Procedure
Purpose: This document will instruct an engineer on how to properly reboot a Call Manager node and perform the necessary validation afterward to ensure the system is fully operational.
Kari’s Law: The Plain English Guide
If you’re curious about Kari’s Law and how it will impact your organization, then you’ve reached the right place! I will break down the three components of Kari’s Law and help you plan your path to compliance. 9Line First, a quick message from the sales team. We partner with 9Line to help improve outcomes of 911 calls and for organizations …
Be a Hero: Cloud Registration
You don’t need to buy a server room full of equipment to make the video conferencing equipment work. Read more about using cloud registration to save time and money!
One Major Webex Cost-Saving Feature You Need To Know
What if you could eliminate the PSTN costs for all those Webex meeting minutes the carrier has been dinging you for each month? We’ll show you how!
Set Webex Meeting PMR PIN with Webex XML API
A user’s PIN is one of the few things that cannot be set via Webex Control Hub or bulk admin. Learn how to use Webex XML API to update a user’s PIN which can be helpful during a mass rollout.
Hosted Virtual Desktops and Cisco Webex
Virtual desktop users used to suffer from terrible Webex audio and video quality. With the Webex app for virtual desktops, we have a fix for that!
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