Covene 9Line integrates with your Cisco phone system for compliant, accurate location information, improving outcomes for those in need.
Covene 9Line integrates with your Cisco phone system for compliant accurate location information, improving outcomes for those in need.

Our work, by the numbers.

15,000+ Seats

Webex Seats Under Management

5,000+ Users

Monitored by Managed Services

450+ Projects

Completed

Our Services

Your Covene team assists in navigating complex project requirements with our cross-industry financial, business, and technical experience.

We work with your CIO, CFO, and engineering teams to achieve your business goals.

Delivering the right technology with predefined success metrics is core to our process.


Assessment

Collaboration best practice analysis

Quality of Service (QoS) policy reviews

IRR, TCO, and NPV financial assessments

Equipment and warranty lifecycle assessment

Design

Video collaboration and room design

Premise and cloud-based voice architecture

Wireless networks with RF modeling

LAN, WAN & SD-WAN network architecture

Implementation

Cloud & premise-based telephony installation

Video room system installation and tuning

Wired and wireless network deployments

Post-implementation training and runbooks

Management

5-minute Severity 1 SLA

Expert engineer response, no Tier 1

Real-time problem identification and fault resolution

Included engineering hours for ad hoc projects

Our Products


Covene
Control

Do you need white-glove control of Webex user-level settings?  Covene Control provides your IT team the ability to set user PINs, personalization, and much more, on behalf of your users.

Covene Control further ensures you get the complete picture of your usage with our full reporting on audio, including Webex PCN audio usage.

Covene
9Line

When you call 911 you expect the 911 operator to know where you are. With Covene 9Line, we provide the detailed location information to keep you compliant with the new federal laws (Kari's Law, Ray Baum's Act) and help first responders reach you as quickly as possible.

A hybrid cloud and premise-based solution, Covene 9Line integrates with your Cisco phone system with ease.

Covene
Cohesion

Organizations across the world have scheduled more than a million meetings using Covene Cohesion.

Covene Cohesion is a full scheduling, meeting room creation, and automation platform built for Pexip Infinity to integrate with the Pexip VMR, Microsoft Teams, Cisco, and Polycom room systems via a web-based or native Outlook plugin.

Cisco Solutions

Every customer environment is unique and presents its own set of challenges and opportunities that require experience to solve and understand.

Covene resources are trained to tackle these scenarios and coupled with our manufacturing partners, we deliver best of breed technology solutions.

Highlights

Owner-led, full-stack (.NET/C#/JS) development resources for custom middleware and unique integrations

Cisco's full suite of collaboration and networking products

Professionally trained project managers


Partners


Our relationships with manufacturers are as important as those with our customers. The Covene team maintains key certifications and specializations with Cisco and supporting technology providers to deliver solutions for our customers.

Achievements

Cisco Premier Partner

Cisco Cloud & Managed Services Partner

Cisco Advanced Collaboration Architecture Specialization

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