Our work, by the numbers.
15,000+ Seats
Webex Seats Under Management5,000+ Users
Monitored by Managed Services450+ Projects
CompletedOur Services
Your Covene team assists in navigating complex project requirements with our cross-industry financial, business, and technical experience.
We work with your CIO, CFO, and engineering teams to achieve your business goals.
Delivering the right technology with predefined success metrics is core to our process.
Assessment
Collaboration best practice analysis
Quality of Service (QoS) policy reviews
IRR, TCO, and NPV financial assessments
Equipment and warranty lifecycle assessment
Design
Video collaboration and room design
Premise and cloud-based voice architecture
Wireless networks with RF modeling
LAN, WAN & SD-WAN network architecture
Implementation
Cloud & premise-based telephony installation
Video room system installation and tuning
Wired and wireless network deployments
Post-implementation training and runbooks
Management
5-minute Severity 1 SLA
Expert engineer response, no Tier 1
Real-time problem identification and fault resolution
Included engineering hours for ad hoc projects
Products we Sell
Covene
Control
Do you need white-glove control of Webex user-level settings? Covene Control provides your IT team the ability to set user PINs, personalization, and much more, on behalf of your users.
Covene Control further ensures you get the complete picture of your usage with our full reporting on audio, including Webex PCN audio usage.
When you call 911 you expect the 911 operator to know where you are. 9Line integrates natively with your Cisco phone system to provide accurate, detailed location information; notifications that 911 was called; callback numbers for the 911 operator, and more.
9Line will help you maintain compliance with the new federal laws (Kari's Law, Ray Baum's Act) and could help first responders reach you more quickly in a crisis.
Covene
Cohesion
Organizations across the world have scheduled more than a million meetings using Covene Cohesion.
Covene Cohesion is a full scheduling, meeting room creation, and automation platform built for Pexip Infinity to integrate with the Pexip VMR, Microsoft Teams, Cisco, and Polycom room systems via a web-based or native Outlook plugin.
Cisco Solutions
Every customer environment is unique and presents its own set of challenges and opportunities that require experience to solve and understand.
Covene resources are trained to tackle these scenarios and coupled with our manufacturing partners, we deliver best of breed technology solutions.
Highlights
Owner-led, full-stack (.NET/C#/JS) development resources for custom middleware and unique integrations
Cisco's full suite of collaboration and networking products
Professionally trained project managers
Partners
Our relationships with manufacturers are as important as those with our customers. The Covene team maintains key certifications and specializations with Cisco and supporting technology providers to deliver solutions for our customers.
Achievements
Cisco Premier Partner
Cisco Cloud & Managed Services Partner
Cisco Advanced Collaboration Architecture Specialization
